Refund policy
Digital Products
All [vantality fitness] products are digital products delivered electronically. Because digital products may be accessed or downloaded immediately after purchase, all purchases are generally final. We do not offer refunds simply because a customer changes their mind or decides a product is not right for them.
Access and Technical Issues
If you experience difficulty accessing or downloading a product you purchased, please contact us at support@vantalityfitness.com. We will work with you to resolve the issue. If we are unable to resolve a legitimate delivery or access problem, we will review the situation and provide an appropriate remedy, including a refund where warranted.
Duplicate or Incorrect Charges
If you believe you were charged more than once or charged incorrectly, please contact us so we can investigate and correct any confirmed billing error.
Contact Us
For questions about your purchase or a refund request, please contact us at support@vantalityfitness.com. Please include your order number and a brief description of the issue so we can assist you.